How to order

How do I place an order?
How do I remove an item from my shopping basket?
How do I change the quantity of items in my shopping basket?
Do you have all the goods on your site in stock?

How do I place an order?

It's easy to place an order with us. Browse our shop and if you see an item that you would like to buy click on the 'Buy' button. This will take you to your shopping trolley with the details of that purchase. You now have the option to amend the quantity of items, delete the item, return to our online shop or go to our secure login and payment.

When you have everything you want in your shopping basket, click on the 'GO TO SECURE PAYMENT' button, this will take you to the log in page. If you have shopped with us before just enter your username and password, if you are a new customer we ask for a few details, such as your name, address and email address to allow us to send you your crystals. We will never pass these details on to a third party.

To help you keep track of what you have ordered the contents of your shopping trolley are displayed on the right hand side of the page. [back to top]

How do I remove an item from my shopping basket?

To remove an item from your shopping basket, click on the delete button next to the item in the shopping trolley. [back to top]

How do I change the quantity of items in my shopping basket?

To change the quantity of an item in your shopping basket, change the quantity next to the item and click the amend button. [back to top]

Do you have all the goods on your site in stock?

Our policy is to remove the goods we do not have in stock from our catalogue, therefore the goods you see are the ones we have in stock.

If you order more goods from us than we have in stock at that time, we give you the option to either remove the out-of-stock items from your shopping trolley or to wait until we have the missing items in stock. If you choose to wait we will dispatch the whole of your order as soon as we have obtained the out of stock items, usually within 1-2 weeks. [back to top]